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How DIFX uses Impact CRM to manage all the platform data

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The current revolution being brought by Blockchain and DeFi is based on securely managing and sharing the data of the users. The whole purpose of defining a transparent digital ecosystem is to give the ownership of data back to the users. 

The value of this data grows exponentially, especially in a digital trading and investment environment. Not only does data corresponding to the performance of stocks or cryptocurrencies require effective management, but so does a user’s personal data in order to provide a seamless experience.

Most exchanges and trading networks focus on providing a secure service and often ignore data management but this does not necessarily mean that there needs to be a trade-off. Facilitating a secure environment can be done along with seamless user experience and data management. 

DIFX demonstrates this via Impact CRM

The need for a CRM

DIFX, the first Blockchain-based network providing cross-asset trade, needs unparalleled data management without a doubt. Recognizing this need, DIFX uses Impact CRM. 

CRM, in essence, is a way to manage the relationship between a company and a customer. This relationship is defined with data that belongs to the user on the platform. For instance, if a user logs in to the platform and performs any activity, this can be represented as data which then represents the relationship. 

While this data may be considered as regular, its true value can be realized when a company wants to analyze the user activity and understand ways to improve engagement with their users. In other words, this data gives insight into the customer’s mindset when they visit any platform. 

Being a trading and exchange platform, DIFX aspires to provide a seamless user experience. This includes comprehending the user’s point of view and then acting on those insights to ensure better experience and convenience.

However, managing this data is not an easy task, especially when a company is rapidly expanding. Users’ data is derived not only from their activities, but also from a variety of other sources such as sales, social media monitoring, and so on.

CRM software enables a corporation to manage and analyze huge chunks of data effectively and then formulate business strategies based on the insights. It helps understand customer behavior which not only improves the retention rate but ensures that the customers are satisfied with the services, creating a positive environment. Therefore, CRMs allow businesses to build a customer-centric environment.

Therefore, to manage such a huge amount of data, using CRM software has become an essential tool for success. CRM software enables a corporation to analyze customer behavior and to manage data effectively to formulate business strategies. 

This is where we break the myth that CRMs are used only for sales and marketing because, in this evolving data-driven world, CRMs allow businesses to build a customer-centric environment. Therefore, building a positive environment which is quintessential for a platform like DIFX.

However, selecting the right CRM is another crucial task. Understanding the need for CRM software is just the first step while selecting a suitable CRM is what makes the difference. 

This is why DIFX chose impact CRM. 

How Impact CRM improves user experience on DIFX

Impact CRM advances data management by inducing data-driven insights with the power of AI and creating the ideal combination of Blockchain and AI for a real-life use case.

The algorithm automatically determines how the client feels by analyzing the user’s activity on the platform. DIFX constantly updates the platform with such information to ensure that the user’s mood remains positive while interacting with the platform.

Furthermore, Impact CRM enables DIFX’s customer service team to have all of the necessary information about a customer and provide a personalized experience. In addition, it displays all previous and relevant data on a single screen, allowing the representative to better understand the client’s perspective and communicate more effectively. 

Conclusion

DIFX provides more than just a secure trading platform with a powerful UI. The other half brings unprecedented value to the ecosystem and complements DIFX’s Blockchain-based cross-asset approach.

With Impact CRM, DIFX ensures that a user gets a personalized experience. Having an AI-driven environment, DIFX becomes a truly customer-centric platform.

DIFX provides more than just a secure trading platform, however, it provides a powerful User Interface (UI) and User Experience (UX). With the support of Impact CRM, DIFX ensures that users obtain a top notch experience.

Learn more about DIFX by visiting www.difx.io

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PlatON Announced as Secondary Exhibition Sponsor for Hong Kong Web3 Festival 2026

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PlatON Announced as Secondary Exhibition Sponsor for Hong Kong Web3 Festival 2026

Hong Kong, 10th February 2026, The Hong Kong Web3 Festival 2026 just got another major sponsor on board. PlatON is coming in as a Secondary Exhibition Sponsor, and honestly, it’s a pretty good fit given what they’re trying to accomplish in the financial infrastructure space.

So what exactly is PlatON? It’s an open financial infrastructure platform that the LatticeX Foundation put together. The really cool part is this thing called TOPOS that sits on top of it – basically, it’s designed to help banks and payment companies actually make sense of blockchain technology and use it for real-world payments and clearing. We’ve all heard the talk about blockchain revolutionizing finance, but PlatON is actually trying to make that happen by building something traditional financial institutions can actually work with.

They’ve got the technical chops for it too – we’re talking high-frequency transaction processing, quick settlements, smart contracts that can handle multiple types of assets. This isn’t some experimental project; it’s built to handle serious stuff like cross-border payments, institutional settlements, and managing digital assets in a way that keeps regulators happy. If you want to dive deeper into what they’re doing, head over to https://platon.network.

Now, the festival itself has become a pretty big deal since it kicked off back in April 2023. Wanxiang Blockchain Labs and HashKey Group run it together, with W3ME handling the organization, and it’s turned into the go-to event for anyone serious about Web3 in Asia. It’s where people actually show up to talk about what’s working, what’s not, and where all of this is heading.

Mark your calendars for April 20-23 if you’re planning to go – it’ll be at the Hong Kong Convention and Exhibition Centre. The past three years have been pretty wild: 350+ exhibitors, over 1,200 speakers, 100,000 people coming through the doors, and more than 400 side events happening around the main conference. That’s a lot of activity packed into a few days.

This year they’re lining up around 300 speakers to cover pretty much every corner of Web3 and crypto. But here’s what’s really interesting – they’ve already got 500+ executives and decision-makers from traditional finance and regular businesses signed up. That’s not your typical crypto crowd. It means you’ve got old-school finance people genuinely trying to understand this space, sitting down with crypto natives, and actually having productive conversations. Those are the kinds of interactions that lead to real progress.

The fact that it’s in Hong Kong matters more than you might think. The city has always been this weird and wonderful mix of East and West, traditional finance and cutting-edge tech. It’s got one foot in Mainland China’s massive market and the other in the global financial system. That positioning means the festival can pull in people and ideas from everywhere, giving you access to perspectives and opportunities that just don’t exist at Western crypto conferences or purely Asian tech events.

Whether you’re already neck-deep in DeFi or you’re just trying to figure out what all the fuss is about, this has become the event that actually matters in the Asian crypto calendar.

Check out all the info at https://www.web3festival.org/hongkong2026/#/en.

Thinking about becoming a partner? Here’s where you start: https://tally.so/r/w5YEbP.

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TokenPocket Announced as Platinum Sponsor for Hong Kong Web3 Festival 2026

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TokenPocket Announced as Platinum Sponsor for Hong Kong Web3 Festival 2026

The Hong Kong Web3 Festival 2026 has announced TokenPocket as a Platinum Sponsor, further strengthening the event’s position as Asia’s premier gathering for blockchain innovation and decentralized technology. This strategic partnership brings together one of the industry’s leading multi-chain wallet providers with the region’s most influential crypto conference.

TokenPocket, a pioneering decentralized wallet platform, joins the festival as a key partner, bringing its expertise in blockchain infrastructure and stablecoin payment solutions to an event that has become essential for anyone serious about Web3’s future in Asia and beyond. The collaboration underscores the accelerating momentum behind Web3 adoption and reinforces Hong Kong’s strategic importance as a global hub for digital asset innovation and regulatory clarity.

About TokenPocket

TokenPocket stands as one of the cryptocurrency industry’s leading decentralized wallets, purpose-built for seamless multi-chain integration and efficient stablecoin transactions. The platform offers comprehensive accessibility through mobile applications, browser extensions, and the KeyPal hardware wallet, ensuring users can manage digital assets securely across multiple devices and environments with consistent functionality.

The wallet delivers enterprise-grade security protections combined with innovative features specifically designed to enhance user experience and reduce common pain points in digital asset management. Among its most notable capabilities is zero-gas-fee transfer functionality across multiple blockchain networks, significantly reducing transaction costs and eliminating friction that has traditionally hindered widespread crypto adoption. This powerful combination of robust security architecture and user-centric features positions TokenPocket as a truly decentralized, multichain wallet solution suitable for both cryptocurrency newcomers and experienced traders seeking advanced functionality.

TokenPocket’s participation as a Platinum Sponsor demonstrates the company’s commitment to supporting ecosystem development and fostering connections between infrastructure providers, developers, and institutional players across the Web3 landscape.

For more information about TokenPocket, visit https://tp.xyz/

About Hong Kong Web3 Festival 2026

The Hong Kong Web3 Festival, co-hosted by Wanxiang Blockchain Labs and HashKey Group and organized by W3ME, has firmly established itself as Asia’s premiere cryptocurrency and blockchain gathering since its launch in April 2023. The annual event serves as a critical convergence point for the world’s leading innovators, thought leaders, policymakers, and decision-makers in the Web3 and crypto ecosystems to explore emerging trends, regulatory developments, and technological breakthroughs shaping the industry’s future.

The 2026 edition will take place from April 20 to 23 at the Hong Kong Convention and Exhibition Centre, continuing the festival’s tradition of bringing together the brightest minds in decentralized technology. Previous editions have demonstrated remarkable scale and influence, collectively attracting over 350 exhibitors, more than 1,200 speakers, and a cumulative audience exceeding 100,000 visitors from around the world. The festivals have also catalyzed over 400 diverse side events, creating unparalleled networking and collaboration opportunities across the entire Web3 landscape.

This year’s festival is projected to feature up to 300 speakers representing every facet of Web3 and cryptocurrency, from blockchain infrastructure and DeFi protocols to NFTs, metaverse applications, gaming, and enterprise adoption strategies. Significantly, the event has already attracted registrations from over 500 executives and corporate decision-makers from traditional finance sectors and real economy industries, establishing the conference as a high-level platform for substantive dialogue, knowledge transfer, and strategic partnerships between Web3 innovators and traditional business leaders.

Hong Kong Web3 Festival leverages the city’s distinctive advantages as a global financial center and innovation powerhouse. This strategic positioning enables the event to bridge Mainland China’s vast market potential with worldwide Web3 developments, creating unique opportunities for cross-border knowledge exchange and business development. By bringing together premier resources, talent, and capital from across the globe, the festival provides attendees with exclusive access to cutting-edge Web3 updates, market insights, and networking opportunities unavailable elsewhere in the Asia-Pacific region.

For comprehensive event details, visit: https://www.web3festival.org/hongkong2026/#/en

Organizations interested in partnership opportunities can apply at: https://tally.so/r/w5YEbP

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Sui Foundation Announced as Exclusive Dinner Sponsor for Hong Kong Web3 Festival 2026

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Sui Foundation Announced as Exclusive Dinner Sponsor for Hong Kong Web3 Festival 2026

Hong Kong Web3 Festival 2026 is pleased to announce Sui Foundation as an Exclusive Dinner Sponsor, marking a significant partnership that underscores the growing collaboration between leading blockchain innovators and Asia’s premier crypto gathering.

Sui Foundation is an independent organization dedicated to growing and cultivating long-term value in the SUI ecosystem. The foundation supports developers, creators, and enterprises building on Sui, a next-generation blockchain platform designed for scalability and user-friendly experiences. Through strategic initiatives, grants, and community programs, Sui Foundation plays a vital role in advancing Web3 innovation globally. Their sponsorship of this year’s exclusive dinner event will provide attendees with unique networking opportunities alongside industry leaders and blockchain pioneers. For more information, please visit: https://www.sui.io/

The Hong Kong Web3 Festival (“Web3 Festival”), co-hosted by Wanxiang Blockchain Labs and HashKey Group and organized by W3ME, is Asia’s premiere crypto gathering that has been annually held since April 2023. It convenes the world’s smartest minds in the Web3 and crypto space to discuss the latest trends, policies, and technological breakthroughs shaping the future of decentralized technologies.

This year’s Hong Kong Web3 Festival will take place from April 20 to 23 at the Hong Kong Convention and Exhibition Centre, spanning four days of intensive programming, exhibitions, and networking events. The previous three editions of Web3 Festival brought together over 350 exhibitors and more than 1,200 speakers for in-depth discussions, attracted a cumulative total of 100,000 visitors, and saw over 400 diverse side events. These impressive numbers reflect the festival’s position as a must-attend event for anyone serious about the Web3 industry.

Web3 Festival 2026 will feature up to 300 speakers representing all aspects of Web3 and crypto on its stages, including blockchain developers, cryptocurrency innovators, DeFi pioneers, NFT creators, metaverse architects, and institutional investors. The event has also attracted registrations from over 500 executives and corporate decision-makers in traditional finance and real economies, demonstrating the increasing mainstream adoption of blockchain technology. This diverse attendance enables the conference to serve as a high-level platform for in-depth dialogues and high-value connections between emerging tech leaders and established financial institutions.

As Asia’s premier crypto event, Web3 Festival leverages Hong Kong’s unique position as a global financial center and innovation powerhouse, bridging the vast market potential of Mainland China with worldwide Web3 advancements. This strategic positioning is particularly significant as Hong Kong continues to establish itself as a leading Web3 hub with progressive regulatory frameworks and strong government support for digital asset innovation. The unique positioning enables the event to bring together the best resources from across the globe, offering attendees first-hand Web3 updates, networking opportunities, and insights into emerging market trends that will shape the industry’s future.

The partnership with Sui Foundation further elevates the festival’s reputation as the meeting point for blockchain innovation and enterprise adoption in the Asia-Pacific region.

Get all the details here: https://www.web3festival.org/hongkong2026/#/en

Be our partner: https://tally.so/r/w5YEbP

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